Privacy & Policy

We are committed to protect and respect your privacy. We want you to know the way we use and protect your personal given information. This policy (“Privacy Policy”) sets out the usage and the protection of any given personal information on this Website, order through our catalog. If you have any questions about this policy or do not agree with it, please contact our customer services department by email at sales@geniecollection.com or by telephone +966 920000804 before using this Website.

We may change this policy from time to time by updating this page. You should check this page frequently to ensure that you agree with our terms and changes. This policy is effective from Aug2021.

WHAT INFORMATION DO WE COLLECT?
In general, you can use this Website without giving us any information. However, additional services may be available if we have certain information about you. We may collect the following:
• Account registration information including your name, telephone number, postal address, and email address.
• Billing information (should you make a purchase with us).
• If you contact us, we may keep a record of that correspondence.
• Information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.
• If you participate in surveys, feedback programs etc. your personal information, answers, and other information will be collected.
• All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
We use this information to provide you with a better service, and in particular for the following reasons:
• To Provide you with a better service.
• To improve our products and services.
• To communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us.
• To discuss matters regarding purchase transactions.
• To contact you by email, telephone, SMS or post according to your preferences, in order to share information with you about our products, services, and events that may be of interest to you.
• To contact you for market research purposes, if you have not objected to such use. If you are a customer or you have previously asked us for information on our products: If you decide at any time that you no longer wish to receive marketing emails from us, please click on the unsubscribe link in the email.